General Terms
This page contains Cover Bloom’s terms and conditions. We strongly recommend reading this before ordering any products, as making a purchase signifies your agreement to these terms and conditions. The version of the terms and conditions in force at the time the order is placed applies to that specific order.
By ordering from Cover Bloom, you confirm that you are at least 18 years old (or have permission from a parent or legal guardian) and accept these terms and conditions.
If you do not agree with these terms, you should not use the Cover Bloom website or purchase products. For clarity, it is not possible to accept these terms and conditions in part, unless otherwise agreed upon in writing.
We assume no liability if you have not read these terms and conditions in full.
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Personal Information
As outlined in our Privacy Policy, all the information you provide to us or that we obtain in other ways is collected to ensure a smooth ordering and delivery process.
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Payment
All products remain the property of Cover Bloom until payment is received in full. We reserve the right not to ship orders if payment is rejected or any issues arise.
Prices applied to your order are those set on the date of purchase. Shipping costs are displayed prior to order confirmation. Credit card information is not stored, ensuring a secure and safe payment process.
Please note that local charges, such as taxes or customs fees, may apply depending on your location. See our Delivery terms for more details.
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Delivery
Customs/import fees are not included in our services. These fees are the responsibility of the recipient and are based on the regulations of the destination country.
For further information, please review our Shipping conditions.
Having issues with your delivery?
If you have questions or concerns about the shipping or delivery of your order, contact us at info@coverbloom.com. We are committed to providing excellent customer service and will do our best to address any issues.
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Cancellation and Returns
You may cancel your order by contacting us at info@coverbloom.com. Depending on your location, you may have the legal right to cancel your order within a specific timeframe under applicable consumer protection laws. If your order has already been shipped, you will need to return the items at your expense.
Please note: Personalized products, such as custom cases, are made uniquely for you and cannot be refunded or exchanged unless they have a manufacturer defect.
Returned items must be unused, in original condition, and include any labels. It is your responsibility to ensure proper packaging for returns. Items arriving damaged due to improper return packaging will not qualify for a refund.
Refunds for returned items will be issued to the original payment method used for the purchase.
If we identify unusual return activity (e.g., excessive returns or misuse of the return policy), we reserve the right to deactivate your account.
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Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 30 days at info@coverbloom.com. Please include photos of the issue and an explanation. If the defect or error is confirmed, Cover Bloom will cover all return shipping expenses and provide a replacement or refund.
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Warranty
We guarantee the quality of our products in accordance with applicable law. Our warranty covers manufacturing defects but does not cover damages resulting from improper use, negligence, or normal wear and tear.
To ensure the longevity of your products, please follow the care instructions provided.
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Use of the Website
You agree not to use the Cover Bloom website for unlawful activities, including:
– Uploading offensive or harmful material
– Interfering with the website’s functionality
– Copying or using Cover Bloom’s intellectual property without permission
Misuse, including hacking or introducing harmful software, is prohibited and will result in liability for damages.
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Intellectual Property
All content on the Cover Bloom website, including text, images, trademarks, and design elements, is the property of Cover Bloom or its partners and is protected by intellectual property laws.
You may not use this content for commercial purposes without explicit permission.
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Changes to Terms and Conditions
Cover Bloom reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting. Continued use of the website signifies your acceptance of the updated terms.
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Limitation of Liability
Cover Bloom is not responsible for damages caused by improper use of products. Our liability is limited to the value of the order unless otherwise required by law.
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Contact Information
For any questions or concerns, please reach out to us at info@coverbloom.com.
These terms were last updated on 12/17/2024.