I Haven’t Received Tracking Confirmation

We typically process and ship orders within 2-3 business days. However, during busy periods, there may be slight delays.

What to Check First?

  • Ensure your order is not a pre-order item, as these may have longer processing times.

  • Look out for a shipping confirmation email, which includes your tracking number, as soon as your order is dispatched.

When Should I Contact Customer Support?

If more than 5 business days have passed since you placed your order and you still haven’t received your shipping confirmation email, please reach out to us. We’re here to help!

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